Showing posts with label Knowledge Management. Show all posts
Showing posts with label Knowledge Management. Show all posts

Wednesday, August 10, 2011

Urgent Req for DGM – Solutions, Technology Transformation professionals - Pre Sales,NCR,India

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A requirement with MNC, Looking for DGM – Solutions, Technology Transformation professionals

Exp 10 to 12 Yrs

Joining Location: NCR

Brief JD

KEY RESPONSIBILITIES :

 Lead a Technology Transformation team of skilled resources to provide pre sales

support, develop/implement and maintain contact center application such as WEB. IVR,

Call Routing, CTI and Knowledge Management applications for global clients.

 Experience in managing a team of technical resources in implementing contact center

technologies for a large corporation spanning a large base of contact centers and using

different vendor products.

 Experience in managing large implementations and handling multiple clients or multiple

projects.

 Should be able to understand overall customer requirement and be able to come up with

most innovative and efficient solution

 Candidate should have strong analytical capabilities

 Should have good estimation skills with exposure to leading estimation tools

 Should be proactive in making suggestions to customers on best practices and managing

client or Business owners expectations is critical

 Should have experience in pricing and commercial packaging of solutions

 Should be able to present the solutions to the customers and articulate the value props in

a detailed and crisp manner

 Should have excellent vendor management and 3rd party management skills

 Should have excellent relationship management skills with customers, vendors, partners

and other internal teams

 Should have had technical/platform design and architecture experience, combined with

application design and architecting

 Hands on experience in speech enabled IVR implementation, deployment of call routing

infrastructure such as Genesys, Cisco and Avaya products and managing client or

Business owner’s expectations is critical.


Details Req:
Ctc:
Ectc:
NP:

Please revert in case interested with your updated profile. It would be thankful if you could refer your friends.

Regards

Mahesh Kumar
____________________________________________________
Alp Consulting Ltd

E mahesh.k@alpconsulting.in
W http://www.linkedin.com/pub/mahesh-m/5/7b6/95a

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Monday, June 27, 2011

Position of RF-Performance Lead- CDMA- Orissa/Ranchi

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An urgent opening for a leading Telecom Company for the Position of  RF-Performance Lead- CDMA- Orissa/Ranchi-. If you or any of your friends are interested kindly send me your updated resume Urgently or feel free to contact at given mail address.

Please Mentation:

CCTC:-
ECTC:-

JD:-


Overall responsibility for the RF / RAN operations on the circle level and
co-ordination with NNOC for day-to-day to operational issues and
co-ordination with national planning and engineering team

The RF Lead has the authority to run the day-to-day operations. The RF Lead
should have sufficient latitude to exercise a wide degree of creativity in
performing this role.

Technical Skills
The RF Lead is overall responsible for

• Responsible for RAN related Key Performance Indicators as set by
Network Quality
• Helping Customer in the preparation of SACFA
• Ensure that there is sound and scalable “cook-book†designs for each of
the circle teams to implement.
• Manage & Lead teams for achieving end objectives with in time / cost
constraints.
• Plan / Schedule Drive tests & Routes in consultation with customer.
• Consistency in design and methodology across all circle teams
• Key interface with Site Acquisition team
• Generation of all management reports – internal and external
• Responsible for updating the centralized database for site configuration.
• Working level knowledge about MS access / MS excel.
• Experience with Site surveys and Search ring process.
• Experienced with CW survey and Propagation techniques/ modeling.
• Experience in RF Optimization using drive & Performance data.
• Knowledge about CDMA & RF Metrics & Parameters.
• Experience in managing & implementing Inbuilding solutions / repeaters
• Knowledge about Tools like Agilent Nitro, Wizard, TEMS.
• Knowledge about CDMA / GSM Air interface signaling.
• Knowledge about over all network architecture and call flow.
• Familiar with Traffic trending & performance trending.

Planning Skills
The RF Lead should be able to
• Anticipate and identify deviations and keep all participants and
stakeholders informed.
• Identify, log, analyse and manage potential and actual issues and risks,
taking corrective action by tackling day-to-day issues head on and reviewing
how more serious issues and risks might impact operations from quality and
cost perspectives.
• Identify where and when management of issues and risks or
accommodating altered requirements will involve extra time or extra resources
and where efficiencies can be made.

Communication Skills
The RF Lead

• Should be able to articulate and negotiate consensus with his team
members on a final vision for efficient circle operations.
• Must be courteous in written and oral communication, and be able to get
ideas across in a non-confrontational manner in one-to-one situations, small
groups, and before large audiences.


Team Management Skills
The RF Lead

• May work directly with the team members or with their team leaders to
estimate effort, plan activities and negotiate consensus among individual
team members on their appointed tasks.
• Should have Vendor Management Skills
• Should be able to create and use Gantt charts, spreadsheets or other
appropriate tools to manage people and tasks and keep up-to-date.
• Should be experienced in providing a team with direction and vision,
including motivating people to perform, listening to people, providing feedback,
recognising strengths and providing challenges.



Technical and Quality Tasks
The RF Lead

• Without necessarily being an expert, should make an effort to understand
the technology being used in order to understand and question requests
coming from specialists and technical staff and to evaluate what is reasonable
or possible.
• Must have an understanding of relevant methodologies, processes and
standards and ensures that all team members understand and follow these also.
• Is responsible for commitment to quality – also referred to as fitness for
purpose or specification level, and may need to call on specialists to assist in
creating or assessing quality standards.


Organising Tasks
The RF Lead
• May need to generate many types of document, including requirement specifications, schedules, communication (email) records, meeting agendas, minutes and status reports.
• May need to create a structure for project documentation and remain conscientious in using it and ensuring that the rest of the team understands and uses it.
• May need to create a structure for Circle Assets upkeep and remain conscientious in using it and ensuring that the rest of the team follows it.



Best Regards
Sanjeev.

mail cv : cv17@careershapers.in
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Monday, August 31, 2009

Tips to analyze your strengths for personal interview

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Almost every interview that a candidate attends comes to a point where he has to answer a question, What are your strengths? Mentioning strengths for which you don’t have examples will be useless. Go through these tips to ensure that you speak out the relevant strengths and have examples ready to support them.

  • List down your 5 major achievements.
    Make a list of your achievements which you are proud of. It will be good to list down some achievements from recent past but listing down some things from long past also won’t hurt
  • List down the personal qualities, skills, knowledge and attitude that were required to achieve it. Do it for each achievement.
  • Make a list of qualities appearing again and again in the list.
  • Select the top qualities. These are your strengths.
  • Match them vis a vis the qualities required for the role under discussion and put the relevant ones across.
  • Have examples ready for each strength.

Let us try to understand this with the help of an example.

5 Major achievements Competency require
Awarded best member of the team Helpful, easily approachable, reliable, co-operative, team player, knowledge, good communication.
Promoted to Managerial level in 1 year. Managerial skills, knowledge, communication, result oriented, approachable, team player, hard working, intelligent
Won the intra-house presentation competition Communication, presentation skills, confidence, Subject knowledge
Resolved an important issue with the client Problem solving, communication, confidence, subject knowledge, analysis, helpful, approachable, intelligent
University topper during MBA Subject Knowledge, hard working, intelligent, confident, written communication.

So, the strengths that emerge out of this table are:

1. Team player
2. Good Communicator
3. Good Subject knowledge
4. Confident
5. Approachable
6. Helpful
7. Intelligent

Now, match these strengths with the job role you are being interviewed for and put the relevant ones across. Don’t forget to back it up with an example.





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Sunday, August 23, 2009

10 principles for peace of mind

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1. Do Not Interfere In Others Business Unless Asked.

Most of us create our own problems by interfering too often in others affairs. We do so because somehow we have convinced ourselves that our way is the best way, our logic is the perfect logic and those who do not conform to our thinking must be criticized and steered to the right direction, our direction. This thinking denies the existence of individuality and consequently the existence of God.. God has each one of us in a way. No two human beings can think or act in exactly the same way. All men or women act the way they do because God within them prompts them that way. Mind your own business and you will keep your peace.

2. Forgive And Forget..

This is the most powerful aid to peace of mind. We often develop ill feelings inside our heart for the person who insults us or harms us. We nurture grievances. This in turn results in loss of sleep, development of stomach ulcers, and high blood pressure. This insult or injury was done once, but nourishing of grievance goes on forever by constantly remembering it. Get over this bad habit. Life is too short to waste in such trifles. Forgive, Forget, and march on. Love flourishes in giving and forgiving.

3. Do Not Crave For Recognition.

This world is full of selfish people. They seldom praise anybody without selfish motives. They may praise you today because you are in power, but no sooner than you are powerless, they will forget your achievement and will start finding faults in you. Why do you wish to kill yourself in striving for their recognition? Their recognition is not worth the aggravation. Do your duties ethically and sincerely.

4. Do Not Be Jealous.

We all have experienced how jealousy can disturb our peace of mind. You know that you harder than your colleagues in the office, but sometimes they get promotions; you do not. You a business several years ago, but you are not as successful as your neighbor whose business is only one old. There are several examples like these in everyday life. Should you be jealous? No. Remember everybodys life is shaped by his/her destiny, which has now become his/her reality. If you are destined to be rich, nothing in the world can stop you. If you are not so destined, no one can help you either. Nothing will be gained by blaming others for your misfortune. Jealousy will not get you anywhere; it will only take away your peace of mind.

5. Change Yourself According To The Environment.

If you try to change the environment single-handedly, the chances are you will fail. Instead, change yourself to suit your environment. As you do this, even the environment, which has been unfriendly to you, will mysteriously change and seem congenial and harmonious.

6. Endure What Cannot Be Cured.

This is the best way to turn a disadvantage into an advantage. Every day we face numerous inconveniences, ailments, irritations, and accidents that are beyond our control.. If we cannot control them or change them, we must learn to put up with these things. We must learn to endure them cheerfully. Believe in yourself and you will gain in terms of patience, inner strength and will power.


7. Do Not Bite Off More Than You Can Chew.

This maxim needs to be remembered constantly. We often tend to take more responsibilities than we are capable of carrying out. This is done to satisfy our ego. Know your limitations. . Why take on additional loads that may create more worries? You cannot gain peace of mind by expanding your external activities. Reduce your material engagements and spend in prayer, introspection and meditation. This will reduce those thoughts in your mind that you restless. Uncluttered mind will produce greater peace of mind.


8. Meditate Regularly.

Meditation calms the mind and gets rid of disturbing thoughts. This is the highest state of peace of mind. Try and it yourself. If you meditate earnestly for half an hour everyday, your mind will tend to become peaceful during the remaining twenty-three and half-hours. Your mind will not be easily disturbed as it was before. You would benefit by gradually increasing the period of daily meditation. You may think that this will interfere with your daily work. On the contrary, this will increase your efficiency and you will be able to produce better results in less time

9. Never Leave The Mind Vacant.

An empty mind is the devil’s workshop. All evil actions start in the vacant mind. Keep your mind occupied in something positive, something worthwhile. Actively follow a hobby. Do something that holds your interest. You must decide what you value more: money or peace of mind. Your hobby, like social work or religious work, may not always earn you more money, but you will have a sense of fulfillment and achievement. Even when you are resting physically, occupy yourself in healthy reading or mental chanting of God’s name.


10. Do Not Procrastinate And Never Regret.

Do not waste time in protracted wondering Should I or shouldn't I? Days, weeks, months, and years may be wasted in that futile mental debating. You can never plan enough because you can never anticipate all future happenings. Value your time and do the things that need to be done. It does not matter if you fail the first time. You can learn from your mistakes and succeed the next time. Sitting back and worrying will lead to nothing. Learn from your mistakes, but do not brood over the past. DO NOT REGRET.. Whatever happened was destined to happen only that way. Why cry over spilt milk?
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