Manager Network Performance Reporting

Urgent Requirement for " manager- Network Reporting" in a leading Telecom MNC company.

Location: Noida
The JD is As under:
•Qualifications: BE (E/TC)
•Industry experience:
•Experience in reporting is mandatory
•Knowledge of RDBMS & SQL
•Sound knowledge of BSS, IN, VAS concepts
•Years of experience: 8 year
•Strong basics of GSM/ wire line / wireless networks
•Leadership : Should be a strong leader & able to entice team towards common goal

•Managing the end to end delivery of Network Performance Reports maintaining the quality with in SLA.
•Handle new report requirements from Internal Department and further handshaking with all internal teams to make the delivery live
•Responsible for ensuring all customer queries are answered timely.
•Responsible for competence development of the team
•Ensure timely & precise reports delivery
•Innovate better ways of efficient reporting
•Ensure compliance to processes & delivery with in SLA / WLA
•Driving better ways of working & setting processes for smooth & efficient work flow
•Have foresight for manpower requirement & keep a balanced staff so that the delivery is maintained

Interested Candidates can mail their Resume with mentioning Current and Expected CTC.

Thanks & best Regards
Deepika Kinger
Athena Consultancy Services
Deepika@bharatjobs.com

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Urgent Opening for Services Delivery Manager for HCL NOIDA

Looking for candidates for the position of Services Delivery Manager with one of my reputed client HCL COMNET(Noida)


Job Description for the Position :
(list KPP’s for the Position)

 Drive the Run Arena: Network Management,Data Networks, Voice Networks etc
 Should be having experience running the Network Operatins both Data and Voice
 Should be Customer Facing
 Middle Man between Customer -HCL
 1st Point of contact: HCL and Customer
 Responsible for Process Management
 SLA Owner for specific BU
 Responsible for Service Improvement
 Set Exceptions and Expectations to the Customer
 Drive Outage Management and ensure speedy resolution
 Analyze the Impact and do Value Add
 Own Problems: Stability of specific business unit. Drive the issues to permanent resolution.
 SLM is virtually internal customer to HCL. Ensures all problems are fixed internally.
 Point of Connect and Door Step to the Customer
 Ensures Zero Escalation, Zero Surprise and Negotiator with the Customer
 Redefine team structure if required.
 Bridge between Vendors, change owners and other stake holders to ensure timely resolution to every issue.
 Act as a resource provider- Right Vendors and Resources on Call
 Present the data to Datacenter in charge of specific geography with the trends, improvements and progress
 Responsible for driving projects, and incidents. Works closely with Xerox Business for pricing and other financial issues.
 Directly interact with Customer BU and drive the resolution.
 Coordinates with ITIL Leaders, Compute Team, and Service Delivery Leads for improvements and customer satisfaction.
 Align with Service Delivery team for timely response to escalations, issues and concerns raised by BU Stake Holders, business leads and Global Compute team
 Owns the communication to Customer for incidents, action plan and works closely with the asset owner for resolution.
 Create Confidence in Customer.
 SDM Time: 50%: Day to Day Operations, 20%: Customer Engagement, 20%: Reporting, 10%: Dynamic Reporting
 Discuss improvement Areas with Vertical Leads


If you are interested for the above mention JD, Kindly send across your updated resume in a Word Format along with the following details:

Present Company:
Present Role
Present CTC
ECTC
Time to Join
Relevant Exp
Total Exp
Open to relocate to Noida :

Thanks & Regards

Shefali Thakur
MAIL CV : shefali@kaleservices.com

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Excellent opening with biggest tetelcom giant at Jaipur Location

Excellent opening with one of the biggest telecom at Jaipur location.

Job Details:- Radio Lead Manager- Report to MS Head

Exp: - 8- 13 yrs
• Overall Manager of O & M of BSS, RAN, Transmission.
• Ensure Management reporting on O & M and participate in Management Meetings
• Corrective and Preventive maintenance of Nodes
• Take care of all O & M activities related to expansions, Migrations, Backup, Site commissioning, Fault Management etc.
• Conduct or participate in recruitment interviews for selection of personnel
• Identify training needs and make provisioning arrangements
• Maintain compliance to all the processes related to O & M
• Maintain all the KPI and SLA for O & M
• Maintain Network availability as per agreed target
• Managing Network Opex
If you feel interested for this opening kindly send me your CV at

akanksha@mnrsolutions.in
Salary no BAR for right candidate

Regrds,
Akanksha Chopra

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