Exp: 8 -12 yrs
Location: Gurgaon
About Company:
Our Client is global leader in Integrated Communications; They are Cisco Gold certified partner. They are able to offer innovative network services such as Multicast, Telepresence Connect and Network Boost, a network-based network optimization solution. They manage and integrates the complexity of international communications, freeing their customers to focus on the strategic initiatives that drive their business. Their extensive experience and knowledge in global communication solutions, together with their understanding of multinational business and local support across the globe, ensure that their customers receive a consistent, global solution wherever they do business.
Job Purpose:
To develop quality communications solutions of medium to complex level to meet customer business requirements. The process starts with the collection and analysis of all pertinent data essential to understanding customer requirements. The role takes responsibility for solution design inclusive of the underlying technical architecture, service level agreements, overall solution costing, delivery planning and representation of that solution as required. Customer facing activities such as customer presentations and negotiation in conjunction with the account manager is expected.
KRI:
Provide presales design support for medium - complex level solutions for both new and existing customers
Advanced technical interface providing support to customers, particularly in MPLS Networks, WAN optimization, IP Telephony and VOIP solutions.
Present technical solutions to customers both formally and informally as required. Support in the development of customer SLAs.
Maintain a thorough understanding of the external tools that are required in conjunction with internal tools, systems and processes in order to develop quality / approved technical proposals to customers
Skills Set Required:
Strong technical knowledge in MPLS and VPN technologies
Certifications such as CCNP/ CCDP / CCIP / CCIE , ITIL Foundation
Good knowledge on VoIP and telephony solutions
Strong communication skills in English
Strong customer service attitude
Thanks & Regards,
Bijay Kumar - Sr. Executive, Recruitment
Brainsearch Consulting - Your Recruitment Partner
E-Mail- bijay@brainsearchindia.com
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Company URL- www.brainsearchindia.com
Location- Noida- 201301
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