What to Expect From a Career in Hospitality

Thinking about a career in the hospitality field? If you enjoy social interaction, making new connections and taking care of people, you're in the right place. If you enjoy making money, expanding your areas of influence and learning skills that can help you succeed in a wide range of other fields, you're also in the right place!
If you're just starting out in the world of hotel management, here are a few things that you can expect to encounter on the long and exciting career path that lies ahead.

You're going to meet people. Lots of them. And they'll change your life.

Hospitality is a great field for extroverts, because every day brings new opportunities for conversation and connection. Expect to interact with people from every walk of life and every part of the world, since lodging is all about travel, and travel is about adventure and contrast.

You're going to learn how to solve problems and overcome obstacles to help people get what they need.

Vacations come with high expectations, and travelers come with demands. Whether they come to your destination for business or pleasure, the clients you welcome will need services and access to things and information they can't find on their own. From dry cleaning to restaurants to local attractions to problems with a leaking faucet, your guests will need your help, and you'll have to learn how to step up and tackle these issues successfully.

You're going to deal with angry, dissatisfied people sometimes.

As hard as you try, you still won't be able to please all of your clients all of the time. But every unhappy guest will offer a free lesson in customer service and customer relationship management. Take careful notes.

You're going to learn how the hospitality market works.

As you move forward with your hospitality career, keep an eye on the kinds of moves and decisions that lead to success in this business, for an entire company and also for an individual employee. How does this market sector function? How does money circulate in this industry? What makes some establishments thrive and others fail? Be prepared to find out.

You're going to learn how to impress employers in this field, and eventually you may become one of them.

You won't just need to please customers during the course of your hospitality career; you're also going to need to please your bosses and employers. If you expect to advance to your desired level, it's a good idea to closely watch those who are a few steps ahead of you. Find out how they prepare for promotions and gain the attention of those who can give them a leg up. Learn what it takes to shine in this field and step ahead of your competition, and eventually you'll be in a position to help those who are entering on the ground floor. You may even be ready to open your own hotel or establishment someday, if that's one of your long-term goals. Pay attention and learn from your mistakes, and that day will come sooner rather than later.

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Job Opening:MNC_SALES SUPPORT_Bangalore,India

The various roles and work location for the role has been mentioned below clearly, so kindly go through it properly and then onle reply back. Candidates with excellent communication skills and willing to relocate should apply with following details to process it faster.

Roles available:

1.:Sales Support::( Exp 7.5 Yrs to 13Yrs)

JD- Sales Support Lead Knowledge and Skill Requirements: Support Pre-Sales Manager in the following activities – • Quoting and fulfilment of resale solutions for clients • Gathering vendor resale program knowledge • Understanding of maintenance quoting and ordering processes for key vendors • Sales support experience – supporting sales teams in the field • Problem Solving & Escalation Management • Supporting Service Enablement • Answering Customer Queries • Ensuring Data Quality • Third party interactions • Good communications skills. • Ability to proactively assess situations and follow through on commitments. • Professional presence. • Appropriate business acumen. • Team building skills. •Ability to multi-task and prioritize •Customer Service attitude and mindset. Key Responsibilities: Work for Pre-Sales Manager and support onshore colleagues in coordinating the following activities – Work with vendors to create quotes and own the process to obtain the best available pricing and other resell terms. Provide support to all geographies, but may be focused on one or more clients in collaboration with onshore teams. Support Configure-Quote-Purchase-Invoice lifecycle Bill of Materials to Quote – Work with the Technical Architect and Solution Engineers to finalize solution configuration required to develop the BoM. This includes working with the resale services business in support of our client engagements


Kindly send your latest updated cvs with below details asap so that we process it further:
Full Name:
Present Location:
Present Company Name:
Total IT Exp:
Relevant Exp:
Primary skills:
Primary Role/Job at present company:
which role/requirement you would like to prefer (please rever below in this mail):
Any Other skills:
Any certifications:
Qualifications (Full time Graduation is required):
DOB:
Contact No.:
Present Salary:
Expected Salary:
Total Team Size:
Total Onsite Exp:
Notice Period:
Willing to attend telephonic round of interview (Y/N):
Kindly send your cvs asap so that we process it further.
Also refer us few of your collegue and friends who would be interested for this.

Regards,
Amresh
mail cv to : amresh@msourceone.com
Source One Management Services Pvt. Ltd.
www.sourceone.co.in
Bangalore, Delhi,Hyderabad

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Pizza Delivery man.... (Must for the Bossy kind of Boss)

On walking into the factory, the MD noticed a young guy leaning against the wall, doing nothing. He approached the young man and calmly said to him,

"How much do you earn?"
The young man was quite amazed that he was asked such a personal question, he replied, none the less,
"I earn Rs.2000 a month, Sir. Why?"

Without answering, the MD took out his wallet and removed Rs. 6000 cash and gave it to the young man and said,

"Around here I pay people 4 working, not 4 standing
around looking pretty! Here is 3 months' salary, n
now just GET OUT and don't come back"

The young man turned around and was quickly out of sight. Noticing a Few onlookers, the MD said in a very upset manner,
"And that applies for everybody in this company".
He approached one of the onlookers and asked him,

"Who's the young man that I just fired?"
To which an amazing reply came of,

"He was the pizza delivery man, Sir...!!!"

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RCom requires GM & DGM as 'Zonal BDM Data Products' Enterprise Broadband in Mumbai , Pune & Delhi

RCom requires GM & DGM as 'Zonal BDM –Data Products' Enterprise Broadband in Mumbai , Pune & Delhi
Pls mail your CV with CTC at globalhiringsolutions@yahoo.in

Job Description:

Acquire the targeted no. of corporate customers in the target period
•Achieve the sales revenue target allocated for the defined period
•Responsible for periodic achievement of the customer acquisition & revenue targets for the assigned national accounts.
•Ensure the adherence to the payment collection / Outstanding systems & procedures as per company policies
•Ensure the maintenance of the prospect cards containing the information as per the defined systems & procedures
• Build & maintain relationship with the key decision makers in the allocated accounts
• Build the customer loyalty by ensuring the QoS through coordination with the back end support functions viz. Customer Service & Program Management, billing and other functions

Raj Vohra
Global Hiring Solutions

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RCom Mumbai requires GM & DGM as 'Zonal BDM Data Products' Enterprise Broadband

RCom Mumbai requires GM & DGM as 'Zonal BDM –Data Products' Enterprise Broadband
Pls mail your CV with CTC at globalhiringsolutions@yahoo.in

Job Description:

Acquire the targeted no. of corporate customers in the target period
•Achieve the sales revenue target allocated for the defined period
•Responsible for periodic achievement of the customer acquisition & revenue targets for the assigned national accounts.
•Ensure the adherence to the payment collection / Outstanding systems & procedures as per company policies
•Ensure the maintenance of the prospect cards containing the information as per the defined systems & procedures
• Build & maintain relationship with the key decision makers in the allocated accounts
• Build the customer loyalty by ensuring the QoS through coordination with the back end support functions viz. Customer Service & Program Management, billing and other functions

Raj Vohra
Global Hiring Solutions

Read more...

Rcom, Delhi requires GM/DGM as GAM-'Group Accounts Manager

Rcom, Delhi requires GM/DGM as GAM-'Group Accounts Manager. Mail updated CV immediately at globalhiringsolutions@yahoo.in

JD as follows:
Primary Responsibilities –
1. Identify & target set of accounts to be focused under Non-government vertical along with a team of KAMs.
2. Envision upcoming opportunities for new - account acquisition.
3. Ensure the achievement of assigned sales / revenue targets through effective sales strategy implementation for all product lines.
4. Monitor team relationship building activities with internal & external key customers for Non-Govt.vertical.
5. Identify appropriate mix of products required for large / complex Non-Govt.accounts to enable development of an innovative, customized & effective solution, meeting all customer needs.
6. Ensure Total Customer Satisfaction and defect free service delivery on agreed SLAs.
Ensure team motivation & development through regular trainings & updation on new upcoming telecom solutions

In case of any query, you may call:
Raj Vohra
globalhiringsolutions@yahoo.in

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Service delivery - Sr Manager/AGM

Company-A leading telecom campany
Location-Kolkata,Delhi,

Chennai,Hyderabad
Designation-Sr Manager/AGM
Name of the Position- Customer service delivery

Job Profile-

Responsible for Aircel Business Services network Service delivery in North for MPLS VPN and Internet.
Responsible for delivering Customer Links on Wimax, PtoP, Fiber based Last Mile, Leased or Self laid.
Should have good knowledge on Telecom network Infrastructure on RF access, MPLS and Internet network
Knowledge on Routers and switches is must.
Must have handled Projects delivery for Medium and Large Enterprise Customers.
Should have knowledge and interacted with other SP to take bandwidth for ABS Customers.

Thanks & Regards
shweta singh
sales.strategy@tusthi.com

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Urgent Opening for Services Delivery Manager for HCL NOIDA

Looking for candidates for the position of Services Delivery Manager with one of my reputed client HCL COMNET(Noida)


Job Description for the Position :
(list KPP’s for the Position)

 Drive the Run Arena: Network Management,Data Networks, Voice Networks etc
 Should be having experience running the Network Operatins both Data and Voice
 Should be Customer Facing
 Middle Man between Customer -HCL
 1st Point of contact: HCL and Customer
 Responsible for Process Management
 SLA Owner for specific BU
 Responsible for Service Improvement
 Set Exceptions and Expectations to the Customer
 Drive Outage Management and ensure speedy resolution
 Analyze the Impact and do Value Add
 Own Problems: Stability of specific business unit. Drive the issues to permanent resolution.
 SLM is virtually internal customer to HCL. Ensures all problems are fixed internally.
 Point of Connect and Door Step to the Customer
 Ensures Zero Escalation, Zero Surprise and Negotiator with the Customer
 Redefine team structure if required.
 Bridge between Vendors, change owners and other stake holders to ensure timely resolution to every issue.
 Act as a resource provider- Right Vendors and Resources on Call
 Present the data to Datacenter in charge of specific geography with the trends, improvements and progress
 Responsible for driving projects, and incidents. Works closely with Xerox Business for pricing and other financial issues.
 Directly interact with Customer BU and drive the resolution.
 Coordinates with ITIL Leaders, Compute Team, and Service Delivery Leads for improvements and customer satisfaction.
 Align with Service Delivery team for timely response to escalations, issues and concerns raised by BU Stake Holders, business leads and Global Compute team
 Owns the communication to Customer for incidents, action plan and works closely with the asset owner for resolution.
 Create Confidence in Customer.
 SDM Time: 50%: Day to Day Operations, 20%: Customer Engagement, 20%: Reporting, 10%: Dynamic Reporting
 Discuss improvement Areas with Vertical Leads


If you are interested for the above mention JD, Kindly send across your updated resume in a Word Format along with the following details:

Present Company:
Present Role
Present CTC
ECTC
Time to Join
Relevant Exp
Total Exp
Open to relocate to Noida :

Thanks & Regards

Shefali Thakur
MAIL CV : shefali@kaleservices.com

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What Makes a Good Manager?

Communication skill

A manager is the middle person in between the top management level and the team that reports to him. He has to ensure that communication is smooth and conveyed clearly to avoid misinterpretations and dissatisfaction. It’s useful to develop your negotiation and customer service skills, especially if you deal with clients.

A good planner

In order for you to achieve long term goals and commit to strategies for substantial earnings, you have to communicate the vision of the company to your subordinates. You break down and clarify the goals that each team or individual have to perform and assign work schedules and strategies.

It also involves thinking and planning out strategies on how to improve quality and also being cost conscious and effective. Having goals and planning out the directions allow for effective time management and saves cost and resources.

Decision Maker

The daily routine of making decisions include determining how to approach an employee who is not performing or lacking progress and how to bring about change to the organization and its team. It is essential that your day to day decision is based on what’s important, what’s right and not who’s right.

Interpersonal relationship skill

If you want cooperation from your team or employees, pay attention. Practice empathy and respect the personal values, opinions and ideas with the people you interact with. Listen and respond and offer praises and encouragements when they make progress. By doing that you will enhance their self esteem build trust. As the boss, your ability to develop trust and confidence, resolve problems and issues will result in a productive, goal oriented work group. You should encourage your team to ask for help, get involved and participate.

Source:Internet

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10 Killer Job Interview questions and Answers

10 Killer Job Interview questions and Answers

10 Killer Job Interview questions and Answers

Behind every interview question there is a concern or another question. Your job is to process the question thinking about what the interviewer’s concern might be. In other words, why is the interviewer asking you this question?

Q#1 - How long have you been looking for a job? (Concern –is there something wrong with you that other employers have picked up?)

A#1 - “After I was laid off from my last job, I took the opportunity to take some time out to examine my career goals and where I was going with my life. I have just begun my search in the last few weeks. I have a definite goal in mind and have been selective about the positions I consider. Your company and this position are of great interest to me.”

Q#2 - How did you prepare for this interview? (Concern – are you interested enough to do some research, or are you going to “wing it”?)

A#2 - “When I found this position posted on the internet (monster.com) I was immediately interested. I checked out the company website and mission statement, looked at the bios of company founders and executives, and was impressed. Once I had the interview appointment, I talked with friends and acquaintances in the industry. And, I’m sure I’ll find out a lot more in today’s meetings.”

Q#3 - What is your salary expectation for this job? (Concern – Can we afford you? Can we get you for less than budgeted?)

A#3 - “I’ll need more information about the job and the responsibilities involved before we can begin to discuss salary. Can you give me an idea of the range budgeted for this position?”

Q#4 - How do you keep current and informed about your job and the industries that you have worked in? (Concern – Once you get the job do you continue to learn and grow – stay challenged and motivated?)

A#4 - “I pride myself on my ability to stay on top of what is happening in my industry. I do a lot of reading – the business section of the newspapers and magazines. I belong to a couple of professional organizations and network with colleagues at the meetings. I take classes and seminars whenever they are of interest, or offer new information or technology.”

Q#5 - Tell me about a time when you had to plan and coordinate a project from start to finish. (Concern – behavioral questions – seeking an example of specific past behavior)

A#5 - ” I headed up a project which involved customer service personnel and technicians. I organized a meeting to get everyone together to brainstorm and get his or her input. From this meeting I drew up a plan, taking the best of the ideas. I organized teams, balancing the mixture of technical and non-technical people. We had a deadline to meet, so I did periodic checks with the teams. After three weeks, we were exceeding expectations, and were able to begin implementation of the plan. It was a great team effort, and a big success. I was commended by management for my leadership, but I was most proud of the team spirit and cooperation which it took to pull it off.”

Q#6 - What kinds of people do you have difficulties working with? (Concern – ability to be flexible and work in a diverse environment?)

A#6 - “In my last three jobs I have worked with men and women from very diverse backgrounds and cultures. The only time I had difficulty was with people who were dishonest about work issues. I worked with one woman who was taking credit for work that her team accomplished. I had an opportunity to talk with her one day and explained how she
was affecting the morale. She became very upset that others saw her that way, and said she was unaware of her behavior or the reactions of others. Her behavior changed after our talk. What I learned from that experience is that sometimes what we perceive about others is not always the case if we check it out.”

Q#7 - We expect managers to work more than 8 hours a day. Do you have a problem with that? (Concern – are you a work-aholic or a person who requires balance?)

A#7 - “I have no problem working long hours. I have worked 12 or 14 hour days. What I have found works for me is to work smarter, not necessarily longer. My goal is to get the job done, whatever that takes, in the most efficient manner.”

Q#8 - When have you been most satisfied in your career?(Concern – what motivates you? Or demotivates you?)

A#8 - “The job before the one I am currently at, was my most rewarding experience for me. I worked in a wonderful team environment. There was a lot of camaraderie. I worked with a team of four people and we did some really original thinking. It is that kind of environment I want to be involved in again.”

Q#9 - Why do you want this job? (Concern – are you using the shot-gun approach to job search or do you really know what you want?)

A#9 – “I’ve been very careful about the companies where I have applied. When I saw the ad for this position, I knew I found what I was looking for. What I can bring to this job is my seven years of experience, and knowledge of the industry, plus my ability to communicate and build customer relationships. That, along with my flexibility and organizational skills, makes me a perfect match for this position. I see some challenges ahead of me here, and that’s what I thrive on. I have what you need, and you have what I want.”

Q#10 - We are ready to make an offer. Are you ready to accept today? (Concern – we don’t want you to go away and think about it and change your mind – we want you.)

A#10 - “Based on my research and the information I have gathered during the interview process, I feel I am in a position to consider an offer. I do, however, have a personal policy that I give myself at least 24 hours to make major life decisions. I could let you know by tomorrow.”

Source: Internet

Read more...

10 Killer Job Interview questions and Answers

10 Killer Job Interview questions and Answers

Behind every interview question there is a concern or another question. Your job is to process the question
thinking about what the interviewer’s concern might be. In other words, why is the interviewer asking you this
question?

Q#1 - How long have you been looking for a job? (Concern –is there something wrong with you that other employers have picked up?)

A#1 - “After I was laid off from my last job, I took the opportunity to take some time out to examine my career
goals and where I was going with my life. I have just begun my search in the last few weeks. I have a definite goal in
mind and have been selective about the positions I consider. Your company and this position are of great
interest to me.”

Q#2 - How did you prepare for this interview? (Concern – are you interested enough to do some research, or are you going to “wing it”?)

A#2 - “When I found this position posted on the internet (monster.com) I was immediately interested. I checked out
the company website and mission statement, looked at the bios of company founders and executives, and was impressed.
Once I had the interview appointment, I talked with friends and acquaintances in the industry. And, I’m sure I’ll find
out a lot more in today’s meetings.”

Q#3 - What is your salary expectation for this job? (Concern – Can we afford you? Can we get you for less than budgeted?)

A#3 - “I’ll need more information about the job and the responsibilities involved before we can begin to discuss
salary. Can you give me an idea of the range budgeted for this position?”

Q#4 - How do you keep current and informed about your job and the industries that you have worked in? (Concern – Once you get the job do you continue to learn and grow – stay challenged and motivated?)

A#4 - “I pride myself on my ability to stay on top of what is happening in my industry. I do a lot of reading – the
business section of the newspapers and magazines. I belong to a couple of professional organizations and network with
colleagues at the meetings. I take classes and seminars whenever they are of interest, or offer new information or
technology.”

Q#5 - Tell me about a time when you had to plan and coordinate a project from start to finish. (Concern – behavioral questions – seeking an example of specific past behavior)

A#5 - ” I headed up a project which involved customer service personnel and technicians. I organized a meeting to
get everyone together to brainstorm and get his or her input. From this meeting I drew up a plan, taking the best
of the ideas. I organized teams, balancing the mixture of technical and non-technical people. We had a deadline to
meet, so I did periodic checks with the teams. After three weeks, we were exceeding expectations, and were able to
begin implementation of the plan. It was a great team effort, and a big success. I was commended by management
for my leadership, but I was most proud of the team spirit and cooperation which it took to pull it off.”

Q#6 - What kinds of people do you have difficulties working with? (Concern – ability to be flexible and work in a diverse environment?)

A#6 - “In my last three jobs I have worked with men and women from very diverse backgrounds and cultures. The only
time I had difficulty was with people who were dishonest about work issues. I worked with one woman who was taking
credit for work that her team accomplished. I had an opportunity to talk with her one day and explained how she
was affecting the morale. She became very upset that others saw her that way, and said she was unaware of her behavior
or the reactions of others. Her behavior changed after our talk. What I learned from that experience is that sometimes
what we perceive about others is not always the case if we check it out.”

Q#7 - We expect managers to work more than 8 hours a day. Do you have a problem with that? (Concern – are you a work-aholic or a person who requires balance?)

A#7 - “I have no problem working long hours. I have worked 12 or 14 hour days. What I have found works for me is to
work smarter, not necessarily longer. My goal is to get the job done, whatever that takes, in the most efficient manner.”

Q#8 - When have you been most satisfied in your career?(Concern – what motivates you? Or demotivates you?)

A#8 - “The job before the one I am currently at, was my most rewarding experience for me. I worked in a wonderful
team environment. There was a lot of camaraderie. I worked with a team of four people and we did some really original
thinking. It is that kind of environment I want to be involved in again.”

Q#9 - Why do you want this job? (Concern – are you using the shot-gun approach to job search or do you really know what you want?)

A#9 – “I’ve been very careful about the companies where I have applied. When I saw the ad for this position, I knew I
found what I was looking for. What I can bring to this job is my seven years of experience, and knowledge of the
industry, plus my ability to communicate and build customer relationships. That, along with my flexibility and
organizational skills, makes me a perfect match for this position. I see some challenges ahead of me here, and
that’s what I thrive on. I have what you need, and you have what I want.”

Q#10 - We are ready to make an offer. Are you ready to accept today? (Concern – we don’t want you to go away and think about it and change your mind – we want you.)

A#10 - “Based on my research and the information I have gathered during the interview process, I feel I am in a
position to consider an offer. I do, however, have a personal policy that I give myself at least 24 hours to make major life decisions. I could let you know by tomorrow.”

Source: Internet

Read more...

10 Killer Job Interview questions and Answers

10 Killer Job Interview questions and Answers

Behind every interview question there is a concern or another question. Your job is to process the question
thinking about what the interviewer’s concern might be. In other words, why is the interviewer asking you this
question?

Q#1 - How long have you been looking for a job? (Concern –is there something wrong with you that other employers have picked up?)

A#1 - “After I was laid off from my last job, I took the opportunity to take some time out to examine my career
goals and where I was going with my life. I have just begun my search in the last few weeks. I have a definite goal in
mind and have been selective about the positions I consider. Your company and this position are of great
interest to me.”

Q#2 - How did you prepare for this interview? (Concern – are you interested enough to do some research, or are you going to “wing it”?)

A#2 - “When I found this position posted on the internet (monster.com) I was immediately interested. I checked out
the company website and mission statement, looked at the bios of company founders and executives, and was impressed.
Once I had the interview appointment, I talked with friends and acquaintances in the industry. And, I’m sure I’ll find
out a lot more in today’s meetings.”

Q#3 - What is your salary expectation for this job? (Concern – Can we afford you? Can we get you for less than budgeted?)

A#3 - “I’ll need more information about the job and the responsibilities involved before we can begin to discuss
salary. Can you give me an idea of the range budgeted for this position?”

Q#4 - How do you keep current and informed about your job and the industries that you have worked in? (Concern – Once you get the job do you continue to learn and grow – stay challenged and motivated?)

A#4 - “I pride myself on my ability to stay on top of what is happening in my industry. I do a lot of reading – the
business section of the newspapers and magazines. I belong to a couple of professional organizations and network with
colleagues at the meetings. I take classes and seminars whenever they are of interest, or offer new information or
technology.”

Q#5 - Tell me about a time when you had to plan and coordinate a project from start to finish. (Concern – behavioral questions – seeking an example of specific past behavior)

A#5 - ” I headed up a project which involved customer service personnel and technicians. I organized a meeting to
get everyone together to brainstorm and get his or her input. From this meeting I drew up a plan, taking the best
of the ideas. I organized teams, balancing the mixture of technical and non-technical people. We had a deadline to
meet, so I did periodic checks with the teams. After three weeks, we were exceeding expectations, and were able to
begin implementation of the plan. It was a great team effort, and a big success. I was commended by management
for my leadership, but I was most proud of the team spirit and cooperation which it took to pull it off.”

Q#6 - What kinds of people do you have difficulties working with? (Concern – ability to be flexible and work in a diverse environment?)

A#6 - “In my last three jobs I have worked with men and women from very diverse backgrounds and cultures. The only
time I had difficulty was with people who were dishonest about work issues. I worked with one woman who was taking
credit for work that her team accomplished. I had an opportunity to talk with her one day and explained how she
was affecting the morale. She became very upset that others saw her that way, and said she was unaware of her behavior
or the reactions of others. Her behavior changed after our talk. What I learned from that experience is that sometimes
what we perceive about others is not always the case if we check it out.”

Q#7 - We expect managers to work more than 8 hours a day. Do you have a problem with that? (Concern – are you a work-aholic or a person who requires balance?)

A#7 - “I have no problem working long hours. I have worked 12 or 14 hour days. What I have found works for me is to
work smarter, not necessarily longer. My goal is to get the job done, whatever that takes, in the most efficient manner.”

Q#8 - When have you been most satisfied in your career?(Concern – what motivates you? Or demotivates you?)

A#8 - “The job before the one I am currently at, was my most rewarding experience for me. I worked in a wonderful
team environment. There was a lot of camaraderie. I worked with a team of four people and we did some really original
thinking. It is that kind of environment I want to be involved in again.”

Q#9 - Why do you want this job? (Concern – are you using the shot-gun approach to job search or do you really know what you want?)

A#9 – “I’ve been very careful about the companies where I have applied. When I saw the ad for this position, I knew I
found what I was looking for. What I can bring to this job is my seven years of experience, and knowledge of the
industry, plus my ability to communicate and build customer relationships. That, along with my flexibility and
organizational skills, makes me a perfect match for this position. I see some challenges ahead of me here, and
that’s what I thrive on. I have what you need, and you have what I want.”

Q#10 - We are ready to make an offer. Are you ready to accept today? (Concern – we don’t want you to go away and think about it and change your mind – we want you.)

A#10 - “Based on my research and the information I have gathered during the interview process, I feel I am in a
position to consider an offer. I do, however, have a personal policy that I give myself at least 24 hours to make major life decisions. I could let you know by tomorrow.”

Source: Internet

Read more...

10 Killer Job Interview questions and Answers

10 Killer Job Interview questions and Answers

Behind every interview question there is a concern or another question. Your job is to process the question thinking about what the interviewer’s concern might be. In other words, why is the interviewer asking you this question?

Q#1 - How long have you been looking for a job? (Concern –is there something wrong with you that other employers have picked up?)

A#1 - “After I was laid off from my last job, I took the opportunity to take some time out to examine my career goals and where I was going with my life. I have just begun my search in the last few weeks. I have a definite goal in mind and have been selective about the positions I consider. Your company and this position are of great interest to me.”

Q#2 - How did you prepare for this interview? (Concern – are you interested enough to do some research, or are you going to “wing it”?)

A#2 - “When I found this position posted on the internet (monster.com) I was immediately interested. I checked out the company website and mission statement, looked at the bios of company founders and executives, and was impressed. Once I had the interview appointment, I talked with friends and acquaintances in the industry. And, I’m sure I’ll find out a lot more in today’s meetings.”

Q#3 - What is your salary expectation for this job? (Concern – Can we afford you? Can we get you for less than budgeted?)

A#3 - “I’ll need more information about the job and the responsibilities involved before we can begin to discuss salary. Can you give me an idea of the range budgeted for this position?”

Q#4 - How do you keep current and informed about your job and the industries that you have worked in? (Concern – Once you get the job do you continue to learn and grow – stay challenged and motivated?)

A#4 - “I pride myself on my ability to stay on top of what is happening in my industry. I do a lot of reading – the business section of the newspapers and magazines. I belong to a couple of professional organizations and network with colleagues at the meetings. I take classes and seminars whenever they are of interest, or offer new information or technology.”

Q#5 - Tell me about a time when you had to plan and coordinate a project from start to finish. (Concern – behavioral questions – seeking an example of specific past behavior)

A#5 - ” I headed up a project which involved customer service personnel and technicians. I organized a meeting to get everyone together to brainstorm and get his or her input. From this meeting I drew up a plan, taking the best of the ideas. I organized teams, balancing the mixture of technical and non-technical people. We had a deadline to meet, so I did periodic checks with the teams. After three weeks, we were exceeding expectations, and were able to begin implementation of the plan. It was a great team effort, and a big success. I was commended by management for my leadership, but I was most proud of the team spirit and cooperation which it took to pull it off.”

Q#6 - What kinds of people do you have difficulties working with? (Concern – ability to be flexible and work in a diverse environment?)

A#6 - “In my last three jobs I have worked with men and women from very diverse backgrounds and cultures. The only time I had difficulty was with people who were dishonest about work issues. I worked with one woman who was taking credit for work that her team accomplished. I had an opportunity to talk with her one day and explained how she was affecting the morale. She became very upset that others saw her that way, and said she was unaware of her behavior or the reactions of others. Her behavior changed after our talk. What I learned from that experience is that sometimes what we perceive about others is not always the case if we check it out.”

Q#7 - We expect managers to work more than 8 hours a day. Do you have a problem with that? (Concern – are you a work-aholic or a person who requires balance?)

A#7 - “I have no problem working long hours. I have worked 12 or 14 hour days. What I have found works for me is to work smarter, not necessarily longer. My goal is to get the job done, whatever that takes, in the most efficient manner.”

Q#8 - When have you been most satisfied in your career?(Concern – what motivates you? Or demotivates you?)

A#8 - “The job before the one I am currently at, was my most rewarding experience for me. I worked in a wonderful team environment. There was a lot of camaraderie. I worked with a team of four people and we did some really original thinking. It is that kind of environment I want to be involved in again.”

Q#9 - Why do you want this job? (Concern – are you using the shot-gun approach to job search or do you really know what you want?)

A#9 – “I’ve been very careful about the companies where I have applied. When I saw the ad for this position, I knew I found what I was looking for. What I can bring to this job is my seven years of experience, and knowledge of the industry, plus my ability to communicate and build customer relationships. That, along with my flexibility and organizational skills, makes me a perfect match for this position. I see some challenges ahead of me here, and that’s what I thrive on. I have what you need, and you have what I want.”

Q#10 - We are ready to make an offer. Are you ready to accept today? (Concern – we don’t want you to go away and think about it and change your mind – we want you.)

A#10 - “Based on my research and the information I have gathered during the interview process, I feel I am in a position to consider an offer. I do, however, have a personal policy that I give myself at least 24 hours to make major life decisions. I could let you know by tomorrow.”

Source: Internet

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