Urgent Job Opening for Key Account Manager with Leading Telecom Company,Delhi ,India

Current Opportunity: Key Account Manager with Telecom Company.
Location: Delhi
Job Description:

The incumbent will be responsible for:
• Ownership of assigned Key Accounts (KA)
• Single Point of co-ordination for company product & services. Acquisition, Revenue Maximization, Maximize Realization, Retention and Revenue collection in KAs
• Ensuring Customer satisfaction. Product penetration in Key Accounts assigned.
• Updating Key Account Head (or Enterprise Business Head) on Competitor moves and Strategies in KAs. Working with Pre-Sales to develop Customized Solutions for KAs
• Working with ICOU in Service Delivery, Service Assurance& Revenue generation for KAs

Education, Knowledge and Experience:

• MBA Marketing / BE / B Tech
• Min. 5 Years experience

For expression of interest, kindly send your updated resume at jobs@adroitnaukri.com
Regards,
Binita Rajput

Read more...

Opportunity for the position of ' Trainer - Software Asset Management' with reputed Company

A reputed organization in USA, is looking for a full time trainer for providing training in "Software Asset Management Certification Course".

The Candidate must be well versed with software license management and Software License Compliance.

The candidate should have expert knowledge and hands on experience in Software Asset Management for more than 5 years.

The Candidate must have worked on one of the reputed Software Asset Management Tools / Software.

The Candidate with following certification is preferred

SIIA’s Certified Software Manager (CSM)

SIIA’s Advanced Software Manager (ASM)

ITIL certification will be an added advantage.

Interested candidates can respond with their detailed CV with Current CTC / Expected CTC / NP details.

The undersigned shall respond in person on receiving the profile, to discuss further details about the opportunity.

Best regards,
Phaniraj Bhatt 
MAIL CV : sevenseers@gmail.com

Read more...

Urgent Opening for Services Delivery Manager for HCL NOIDA

Looking for candidates for the position of Services Delivery Manager with one of my reputed client HCL COMNET(Noida)


Job Description for the Position :
(list KPP’s for the Position)

 Drive the Run Arena: Network Management,Data Networks, Voice Networks etc
 Should be having experience running the Network Operatins both Data and Voice
 Should be Customer Facing
 Middle Man between Customer -HCL
 1st Point of contact: HCL and Customer
 Responsible for Process Management
 SLA Owner for specific BU
 Responsible for Service Improvement
 Set Exceptions and Expectations to the Customer
 Drive Outage Management and ensure speedy resolution
 Analyze the Impact and do Value Add
 Own Problems: Stability of specific business unit. Drive the issues to permanent resolution.
 SLM is virtually internal customer to HCL. Ensures all problems are fixed internally.
 Point of Connect and Door Step to the Customer
 Ensures Zero Escalation, Zero Surprise and Negotiator with the Customer
 Redefine team structure if required.
 Bridge between Vendors, change owners and other stake holders to ensure timely resolution to every issue.
 Act as a resource provider- Right Vendors and Resources on Call
 Present the data to Datacenter in charge of specific geography with the trends, improvements and progress
 Responsible for driving projects, and incidents. Works closely with Xerox Business for pricing and other financial issues.
 Directly interact with Customer BU and drive the resolution.
 Coordinates with ITIL Leaders, Compute Team, and Service Delivery Leads for improvements and customer satisfaction.
 Align with Service Delivery team for timely response to escalations, issues and concerns raised by BU Stake Holders, business leads and Global Compute team
 Owns the communication to Customer for incidents, action plan and works closely with the asset owner for resolution.
 Create Confidence in Customer.
 SDM Time: 50%: Day to Day Operations, 20%: Customer Engagement, 20%: Reporting, 10%: Dynamic Reporting
 Discuss improvement Areas with Vertical Leads


If you are interested for the above mention JD, Kindly send across your updated resume in a Word Format along with the following details:

Present Company:
Present Role
Present CTC
ECTC
Time to Join
Relevant Exp
Total Exp
Open to relocate to Noida :

Thanks & Regards

Shefali Thakur
MAIL CV : shefali@kaleservices.com

Read more...

Senior IT MNC opening- Telecom-OSS/BSS domain

2 openings with our MNC client telecom domain.
Please find the positions below
1. Telecom business operations lead
Location: Pune and bangalore
2.IT head
Location: Jaipur and Lucknow

Please find the JD below.
JD for IT head
• Overall responsible for timely IT Service Delivery & IT Service support to Business in the region
• Act as an escalation point for the Client in the region
• To co-ordinate with Central Operations for issues raised by the client or Circle IT Heads in the region.
• To drive standardization of IT tools and processes internally
• To work constantly in automating new processes & to ensure automation of existing processes.
• Participate in the Budgeting process
• Active participation in the cost optimization in the region
• Proactive planning of Capacities based on business projections
• Ensure meeting all circle specific SLA’s
• Support in delivering the new project as part of BAU / transformation
• Driving IBM core values to IBMers as well as customer
• Responsible for guiding, mentoring and career enhancement of IBM employees in the region
• Responsible for all IBM & client process compliance

JD for TBO lead
he guy will be leading TBO activties 2. Knowledgeable on Telecom domain 3. Co-ordination with central team and business.
4. Should take the ownership & responsibility of the task assigned.
5. Should have through knowledge on Prepaid/Postpaid Domain with good exposure on billing/IN/Mediation etc 6. Co-ordination of work between internal and external, third party team members.
7. Responisble for Service Delivery (Billing, Prepaid, MIS) 8. Adherence to SLA targets (Contractual & Internal) 9. Proactive planning of Capacities based on business projections.

There is no constraint on CTC.
Please revert with your updated resume.
Kindly get in touch with me for any further Concerns/Clarifications.

Thank you,

Ullas
Manpower Services
ullas.kumar@manpower.co.in

Read more...

Location: Mumbai
Designation: BDM - Domestic Data
Age: 33-38
Exp.: 10-15yrs
Qualification: BE/MBA/PGDBA
Job Profile:
"BUSINESS DEVELOPMENT - VPN ,PPU & INTL.MPLS
The role has to ensure increased sales of Reliance’s VPN & Internet bandwidth to Enterprise Customers in India , timely meeting of the customer commitments through interaction with Business Solutions Group, Product, Service Delivery, Service Assurance other departments (backend) ; and resolutions of issues after links are commissioned.
To drive and monitor Sales performance in all the Circles in order to ensure that targeted figures are achieved across various streams.
Meeting customer expectations and commitments by ensuring timely project implementation in spite of infrastructure problems leading to customer engagement.
Managing internal customers (e.g. internal company support from other departments & group companies like Flag Telecom.
Staying updated on customer’s technology and enhancement of domain knowledge of team members across circles.
Incase of customer complaints, interacting with the customer to find out the pain areas and ways to resolve them, specifically if concerning sales; providing feedback to other functions involved."

Criteria: "BE & or MBA with 15 -20 Years in Sales in Telecom, ISP, Broadband,Office Automation, IT.
Experience in handling large accounts Knowledge of IT and Telecom.
Technology savvy and updated with latest trends in Broadband and Telecom"

Conditions: Education criteria should be met, also there should not be a lot of Frequent Job Changes

Functional Reporting: Sales Head - VPN & LL

Kindly go through all the above criteria and if you ar having the same experience then plz send your Updated CV in reply of same mail ASAP.



Treat this as most urgent opening.

send cv at :career.universal@gmail.com


Cheers,
Twara Dholakia
HR Executive
Universal Placement
099250 37783

Read more...