Showing posts with label Technical support. Show all posts
Showing posts with label Technical support. Show all posts

Friday, December 30, 2011

Technical Account Manager - Telecom / Leading IT organisation - Gurgaon ,India

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Position Name : Technical Account Management (Delivery and Project Management)

Location : Gurgaon


* Seamless project management through all phases of the customer relationship - coordinating with the customer, account manager, technical resources, and support personnel.
* Key responsibility is Regional delivery management (Project Planning, Scope definition and management, Traceability management across the project life cycle, Communication plan, Drive WBS, Technical evaluation / Pre and post implementation product review, UAT coordination)
* Providing an excellent customer experience for all accounts, by anticipating and resolving customer issues in a manner that exceeds the customer expectations

* Communicating regularly with the customer to evaluate satisfaction and proactively identify upcoming needs.
* Coordinating with technical personnel as needed to meet customer needs, while managing customer expectations to prevent overload or missed deadlines

Desired Skills.

* Experience in Account Management & delivery on telecom related software.

If contemplating a career change , kindly send in your updated detailed profile for the same asap with following details .

Total exp -
Rel exp -
Current CTC -
Expected CTC -
Notice Period -

Regards
Neeru Arora


mail cv : neerua@e-lixirweb.com
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Sunday, July 31, 2011

Manager Support in Gurgaon with German based MNC,New Delhi ,India

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An opening with German based MNC in Gurgaon for the position Manager Support

Experience required for the Job: 10 - 14 years
Job Location: Delhi/NCR


Key roles:-
<>Ensure the Operations business continuity and recovery
requirements are met.
<>Support manager is responsible for all the support activity escalations
from the customer.
<>Weekly / Fortnightly support call and status updates to external and
internal steering committees
<>Improve the ratings of issues on the Risk Register that are owned bythe Support Manager
<>Leading a Support team of people across countries and cultures, to perform as per the Support Assignment
<>Coordination with the Pre-sales and the Sales team for systemsperformance review.
<>Interface with Individuals / key influencers among Corporate for ascertaining requirements, making presentations and delivering need based product solutions. <>Ensure speedy resolution of queries & grievances to maximize client satisfaction levels.
<>Maintain excellent relations with clients to generate avenues for further business.
<>Interact with various departments such as Content / Product /Technology to ensure that deliverables to Client are met on time and with the Quality that was promised.

Job Description:-
<>Trained / Experienced in formal Support Management Techniques
<>Demonstrable relationship development and customer management capability at senior levels
<>Demonstrable ability to get work done in unstructured and structured environment
<>Must have worked with a multinational company in a similar role; experience of leading technical support Engineer in multiple geographies (in and outside India)
<>Must be able to perform under stress, and have the knack of getting things done
<>Knowledge and Industry exposure with reference to North Indian Market will be preferred
<>Working experience in a European Network Services 
Provider / IT vendor/ Support Setup

Qualification:- Degree holder
Experience: 10-14 years

If your profile matches with our current requirements please revert back with your updated profile.

Thanks,

Sunil Nandakumar
sunil@mnrsolutions.in
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Friday, July 22, 2011

Networks Pre-Sales Solution Architect

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Company – Leading IT Company

Job Title: Networks Pre-Sales Solution Architect
Location: Noida
Experience : 8 - 12 years
Description
 Job profile
 The large part of the role involves supporting NBS with the Bid process, by providing solutions, ensuring that proposed solutions are in line with and functional group strategies, capabilities, offerings and processes. There is also an activity around populating the cost model for baseline costs and the technical solution.

Key Accountabilities and Responsibilities
·      Design & Solution understanding forNetwork domain  using products from various vendors (Network Architecture around technologies such as LAN, WAN, VPN, Firewall, MPLS, IDS, IPS etc)
      Â
·      Demonstrates Leadership and takes complete solution ownership for his domain for the RFP response
·      Provide a populated cost model for LOS/functional group (including hardware, software, technical and operational support).
·      Provide the technical solution for their LOS/functional area as part of a bid or proposal. This will be discharged in concert with the other Lines of Service and functional groups (e.g. Finance, HR, Procurement etc.)
·      Provide support to the LOS/functional group personnel working on bids and/or proposals.
·      Assist in the development of functional group processes, activities and products that support bid activity.
·      Apply commercial interpretation to the technical solution to create a proposal that is sales-oriented.
·      Assist with the transformation requirements to the point of demonstrating ability to change the current state of operation to a more appropriate and standard environment.
·      Understand the LOS/Functional Area and know how to apply standards.
·      Coach/Mentor the "temporary" Domain Experts called in from the LOS/Functional Area.
·      Perform internal presentations (primarily to the Domain Manager/Solution Manager) relating to their technical solution contributions.
·      Act as a Technical Consultant during the contract negotiation.
·      Provide input into the Statement of Work.
·      Understand the relationship between Cost and SLA/SOW/Due Diligence, and communicate this to NBS.
·      Have a decent level of & Industry standards knowledge to help understand the current environment/RFI.
·      Well versed with Microsoft offi

Qualifications
Â
BE / B.Tech / MCA from reputed institute.
Should be flexible to work in 24x7.
Good Presentation/Communication and Writing skills.
Should be able to understand the client's business and technical requirements and translate them to the technology solution.
Should have clear perspective and approach for meeting business objectives with the use of technology solutions.
Experience 8 - 10+ Yrs, Last 2-3 years in a Pre Sales role with commercials exposure

mail cv: preeti@mounttalent.com
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Saturday, June 18, 2011

JOB OPPORTUNITY AT GURGAON LOCATION; Pre-Sales IP.

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Huawei LogoImage via Wikipediawe have an excellent job opening with company HUAWEI (www.huawei.com ) at Gurgaon Location

Pre- Sales IP
Experience- 6-15 yrs

Should be technically sound in area of- IP (IP, router, switches, lan, wan, isdn, vpn, qos, Datacom)
Assisting the sales team in defining the first level technical solution / pitch and mapping customer requirements to technical solutions.
Maintaining an understanding of the product set and its future development by interfacing with
Interfacing with customers to assist them with defining business and technical requirements.v Assisting them with preparation of RFP/RFQ/RFI documents.
Influencing customer’s decisions about technology and products and playing a consultative role.
with defined customers to engage strategically on development of the Open Service Framework.
Preparing and delivering technical presentations.

PLEASE NOTE THAT SALARY NO BAR FOR THE RIGHT CANDIDATE.

If you feel interested for the above mentioned profile, then share your resume/ CV at dimple@mnrsolutions.in


Regds
Dimple Dawra
MNR Solutions

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Sunday, May 1, 2011

Opening for Bss Head (Planning, implementation)

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A very good opening in one of the famous Telecom MNC for Gurgaon Location as mentioned below

1. Manager / Sr. Manager – BSS / Wireless Product Line, Exp10-15 yrs
(Europe & Malaysia)

A. Good experience in BSS and Wireless technology.
B. Planning and validation of RAN network.
C. To support Product Sales team in completing VT and FT.
D. Prepare Technical Solutions for whole network.
E. Should be aware of Contract and SOW with customer on Function, Features, Network Design, Layout and KPI.
F. Good communications skills and leadership qualities.
G. Should have a valid passport and willing to travel at international destinations.
H. Should not have a criminal background.

Thanks,Regards
Anuj Kumar
MAIL CV AT : anuj@mnrsolutions.in
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Thursday, March 3, 2011

Urgent position for Technical Consultant IP|MPLS

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We have urgent Position vacant for Technical Consultant – IP|MPLS

JOB DISCRIPTION:
Overall Job Purpose


Role Code: STST05
Job Family: Systems, Information Technology & Network Strategy Discipline: Core
Role Title: Consultant: Systems, Information Technology & Network Strategy Typically reports to (role): Lead Consultant / Manager: Systems, Information Technology & Network Strategy
Roles that typically report to this role: Analyst Example job titles covered by this role profile:


Purpose Of Role:

The role holder is responsible for providing effective support of projects/ operational support tasks, dealing with all relevant issues under the guidance of the manager. He/she provides support in the formulation of network, technology, systems and information strategy and evolution plans, and operational support policies and procedures. The role holder provides assistance in meeting business objectives, solving business problems and furthering business success by applying industry, applications and technical knowledge through the definition of high level solutions on projects or the development of operational processes and procedures.

The role holder should leverage the experience of the relevant BT wide professional communities to discharge these responsibilities, thus ensuring knowledge sharing extends beyond the functional boundary of the role. The role holder may also play a key part in the BT wide professional communities.


Key Responsibilities:

ï ± To provide analytical and innovative input to projects/operational support tasks as well as support negotiations.
ï ± Assists transformation strategy for a network or technology discipline in own area of expertise.
ï ± Would normally lead on a specific deliverable of a small/medium scale project or implement smaller less complex projects to achieve required business benefits and manage to budget, timescales and quality.
ï ± Could be responsible for direct line managing and developing of Analysts, but more likely to indirectly manage people to deliver specific tasks or projects.
ï ± To contribute to the development and implementation of policies and procedures.
ï ± To ensure operational procedures are in place, maintained and followed as appropriate.
ï ± To input to cost/timescale solutions/options and manage expectations as appropriate with customer or Business Unit/LoB teams and may have responsibility for setting up work packages.
ï ± May involve liaising with internal, external and third party suppliers.
ï ± To personally participate in and contribute to BT wide professional community activities where applicable e.g. knowledge sharing, best practice within BT and external industry.
ï ± To use the relevant BT wide professional community framework to raise their skills and those of their team to the recommended PC standards.

Business Impact:

ï ± Ability to impact the business by influencing decisions through advice/quality of work produced by self/others.
ï ± Able to maintain a reputation for quality and delivery of their expertise to the business.
ï ± Assists in the definition of strategy and evolution and associated infrastructure investments for Group/LoB.
ï ± Responsible for engineering delivery plans for a small project.
ï ± Assists with the transformation strategy for a network, platform or technology discipline in own area of expertise.

Authority/Decision Making:

ï ± Works under general direction within a clear framework of accountability.
ï ± Substantial personal responsibility and autonomy.
ï ± Plans own work, to meet given objectives and processes.
ï ± Budget responsibility varying depending on lines of business and project delivery responsibility.


Qualifications:

ï ± May have a degree qualification (engineering/science) or has served a technical apprenticeship and/or obtained NVQ and/or further education technical qualifications (i.e. HND).
ï ± Qualified to be and possibly member of a professional engineering/science institution and working towards chartered engineer accreditation.
ï ± Relevant professional experience.

Skills/Experience:

ï ± Good understanding of procedures and application of procedures and concepts within own subject area (and understanding them in the context of the business).
ï ± Experienced and competent in own area.
ï ± Shares own expertise with others.
ï ± Provide guidance and support to others.
ï ± Completes own role independently or with minimal supervision/guidance.
ï ± Has developed specialist knowledge in one area.
ï ± Applies knowledge/skills to a range of standard and non-standard activities.
ï ± Interprets client needs, assessing the full requirements.
ï ± Identifies solutions to non-standard tasks/queries.
ï ± Awareness of internal/ external business issues and best practice in own discipline which is then applied to own role.
ï ± Takes action to monitor and control costs within own work horizons.
ï ± Identifies key issues and patterns from partial/conflicting data and can take a broad perspective to problems and spot new, less obvious solutions.
ï ± Manages own time to meet agreed targets.
ï ± Develops plans for specific work activities in own area over the short-term, which may include forecasting resource requirements.
ï ± Adapts information/style to the audience, explaining difficult issues clearly, to establish consensus and gain agreement.
ï ± Creates informal networks with key contacts within own area.
ï ± Has a comprehensive understanding of professional communities relevant to the LOB and uses the PC development framework to maximise the potential of themselves, their team and the wider BT team.

MAIL CV: prerna@jobline.in
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Monday, December 6, 2010

Urgent Requirement for Presales ( Delhi )

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This is for an urgent requirement for our Client Fluke Networks (www.flukenetworks.com)

Fluke Networks provides innovative solutions for the installation and certification, testing, monitoring and analysis of copper, fiber and wireless networks used by enterprises and telecommunications carriers. The company's comprehensive line of Network SuperVisionâ„¢ Solutions provide network installers, owners, and maintainers with superior vision, combining speed, accuracy and ease of use to optimize network performance. Headquartered in Everett, Washington, Fluke Networks has over 700 employees worldwide and distributes its products in more than 50 countries and are used by 96 of the Fortune 100 companies.

JD :
• At least 3 years experience in (similar) Technical Pre-Sales function.
• In depth technical knowledge and experience of IP-based networks; including voice, data and/or security CPE and Service solutions. Industry recognised technical Certifications Highly desirable (eg Cisco CCNP/DP, MCSE, CCSA, NNCDS (Voice and/or Data))
• Pre -Sales experience / commercial awareness
• Works on own initiative, focused on continuous improvement.
• Broad understanding of the Fluke Networks product portfolio and competitive market.
• Must be a good team player as this position is the pivot in the sales team. Work with colleagues in different departments (eg sales and marketing).
Primary Functions & Major responsabilites
• Provide Technical bid support and proposal management to Regional Sales Managers (RSM) and our sales partners in the India region.
• Proactively work with end customers to technically position and demonstrate Fluke Networks products to effectively demonstrate our ability to meet customer needs with our solutions.
• Pro actively work with Customers, Resellers, TSMs and other in house staff to scope out technical sales solutions. Attend customer meetings and presentations with RSMs and Resellers
• Manage technical content of formal bids and proposals
• Develop and Manage pre-sales technical relationships will all key product managers within Fluke Networks and key external partner vendors such as Cisco and others
• Develop and Manage pre-sales relationships with all peer groups within Fluke Networks
• Assist in the identification and recommendation on enhancements and developments to Fluke Networks solutions portfolio
• Provide in house, reseller and end user training and presentations on aspects of the Fluke Networks solutions portfolio
• Maintain strong interaction with the full technical and product management team internally and with external resellersam

Qualification : BE / B.Tech /M.Tech / MCA
Experience : 6 - 10 Years
Location : Delhi

If interested please forward your updated profile with the following details of :
Over All Experience :
CTC :
Expected CTC :
Notice Period :

Regards,
Sheik
People Tree HR Services Pvt Ltd
Email ID : sheik.moula@peopletree.net.in
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Monday, November 29, 2010

RCom in DAKC Navi Mumbai requires 'Director Network Design and Architecture for Data - Global Wholesale Services'

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RCom in DAKC Navi Mumbai requires 'Director Network Design and Architecture for Data - Global Wholesale Services'
Mail updated CV with current CTC immediately at globalhiringsolutions@yahoo.in

The role is responsible for network design and technology innovation & Layer 0 and 1 architecture development of RGCOM network.
Responsibilities include:
1. Leading and managing the staff in preparation of high level and detailed network design and expansion plans for submarine, DWDM, SDH, synchronization topologies across the RGCOM network domain.
2. Developing and maintaining the future architecture roadmap for the network based on service development and demand to support existing and evolving service mix to Reliance Globalcom customers.
3. Developing plans to grow the network to meet evolving service requirements, working closely with Sales to understand sales/services trends.
4. Support strategic analysis and forward view of technology evolution and its impact on RGCOM network.
The candidate shall validate and engineer / re-engineer solutions designed by sales engineering support and other technical support organizations ensuring adherence to standardization of any refinement and enhancements deployed on RGCOM network infrastructure and ensure the network capability meets engineering, product and operational requirements .

Raj Vohra Global Hiring Solutions
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Friday, November 5, 2010

Presales Professionals ( Billings ) - Pune, Mumbai, Noida & Kolkata

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Opening for Presales Professionals ( Billings )

Job Description:

Required Experience:
• Preferably with exposure to Project Management & Delivery management.
• BE/M-Tech, MBA preferred from a reputed institute and 7+ years of telecom experience.

Skills/ technologies required:


Knowledge of Telecoms market, emerging technologies, business potential.

Understanding of common COTS products & Telecom Business Processes.

Strong domain knowledge (in any of the 6 pillars)

Offering solution to customer right from concept stage.

Product / Portfolio management experience will be an added advantage.

Exposure of implementation, ADM, transformation & migration projects with complete understanding of the delivery aspects.
Have knowledge of available COTS products and leading technologies in System Integration space.

Have knowledge of Quality and Configuration Standards
Have exposure to Effort Estimates, hardware sizing , design, Configuration, development, testing, review, implementation & Post implementation support.

Excellent knowledge and hands on MS office. Ability to author large documents.

Excellent verbal and written communication skills.

Good ability to manage expectations and interworking of BD, SD, SDU and customer to identify, strategize and document solutions.

Innovative / out of the box thinking capabilities.



Role & Responsibilities:



To understand and respond to various RFI, RFQ and RFP. Managing Complex Bids; Participating in Bid Proposal Response

Support Account/BDM /Sales/marketing team with presentation / solution / strategic and operational initiatives for a particular bid(s) or Account

Leading Proactive / Reactive Bids

Understanding customer requirement and ensure right solution with support from SDU’s / SD

Work with various Revenue Streams (6 pillars) and Solution Architect, Pricing, Delivery, and Alliances teams to co-ordinate for the overall presales project success.

Overall Bid Management

Preparing case studies and business cases as per requirements

Chairing of calls & face –to face interaction with internal stake holders and end customers for Technical presentation, POC and other demos

Manage the customer requirements and ability to have a big picture view of the whole solution and efficiently communicate the same to the customer

Responsible for High level presales (external) communication with customers and partners

Lead the team of Presales Consultant to provide technical market support , pricing etc


Location : Pune, Mumbai, Noida & Kolkata

No of Openings : 12


Grade : TG3/4/5

Please let me know :--


1. Total Experience :
2. Relevant Experience :
3. Current CTC. :
4. Expected CTC :
5. Notice Period :
6. Current location :
7. Ready to relocate. :
8. Contact No :
9. Education :
10. Resume:

Thanks and Regards,


Pawan Verma
Vertical Head
Fastrack Management & Consultants (FMC)
mail cv : pawan.verma@fast-trackindia.com
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Friday, October 29, 2010

Network Expert / TL - World's Leading IT / Telecom Company Based at Delhi NCR

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Opening for Network Services Expert Engineering for one of our World’s Leading IT /Telecom Company based at Delhi NCR. If you would be keen for change, please email us profile  asap.

Our client has 30,000 employees in 166 countries and territories across the world, and our job roles are just as diverse. In 2009 we were named Best Managed Services Provider and Best Asian Telecom Carrier at the Telecom Asia Awards. We also were recognized as Data Communications Service Provider of the Year and Managed Service Provider of the Year at the Frost & Sullivan APAC ICT Awards 2009.

As the global leader in integrated communications, our client Business Services operates the world’s largest seamless voice and data networks, with local support in 166 countries servicing more than 3,750 multinational customers. Our client regional presence and our local offices all around the world: in North America / Latin America / Middle East and Africa / Europe / France / Asia Pacific

1.Scope / Function : Network Services Expert Engg - Delhi
Reports to : Head Network Services Expert - Delhi

Mission / Role purpose

To provide highest level technical support on all backbone networks and platforms .
To plan , propose and execute operational projects and to lead vendor management activities by coordinating with Engineering, planning and vendor for continuous improvement of backbone network performance.

Key Accountabilities :

- Lead the Fault management of highly critical and complex problems as a member of the highest level expert support team.
- Propose and execute continuous improvement plans for resolving recurrent backbone network issues and improvement of Client International backbone network infrasrtucture in a proactive manner
- Coordinate with OBS Engineering/Planning Departments to resolve capacity, design and other complex issues within the Network by planning, participating and executing new projects successfully
- Lead the vendor management activities as network operation entity by working closely with Engineering for platform specific problems and resolving Software bugs associated with Vendor platforms.
- Create and communicate effectively Technical Advisories on vendor bugs and workarounds to all provisioning and customer facing support entities to sync up with their process and maintain transparent flow of information.
- Support the “Head of Network Services Experts “to implement new and follow existing operational procedures to ensure network efficiency and availability.
- Dual validate and support High impact ,major and complex changes to the Network infrastructure as a part of Network Change Management Process and drive change management quality audit initiative.
- Provide network operations feedback to the management as well as active participation in Network related projects.
- Ensure on-the-job training for all products and services required for daily operations by creating related documents, presentations etc for knowledge management within iBNF operation including level1 and level2 teams.
- Knowledge sharing within OBS by using the official data repositories assigned such as Lotus Notes databases, Intranet Web sites, Fault and Change Management tools
- Maintain a thorough understanding of the tools, systems, and processes required to provide top notch technical support and a swift problem resolution.
- Manage projects related to new software, hardware or services release in the production network (voice and IP).

•To asses the impact of any network issue and escalate to management appopriately
•To assess the impact and complexity of the problem and engaing right support team for next level support
•To take a decision on change fallback or go ahead based on customer impact and status of the change implementation
•To decide on technical development plan for a particular domain by taking current technical skills in to consideration

Key Result / Decision areas (outcomes)

- Provide highest level technical support to resolve all Backbone Network/customer events/issues/cases referred to the group by level 2 operational support team and also by network operation center to accomplish outstanding Customer experience and to meet organization specified objectives.
- Proactive initiatives to alleviate potential risk in the operational network.
- Problem management to reduce the number of repeated incidents in the network.
- Managing the suppliers by technically challenging them to ensure best support for the organization.
- Release updated technical advisories to proactively alert all internal stakeholders about identified bug or problems.
- Risk mitigation due to disruptive network changes and ensure continual improvement of Change management activation process.
- Effective knowledge management of the operational team to ensure availability of backbone support for the services offered to OBS customers.
- End to end knowledge sharing for whole iBNF operation teams.
- More effective backbone support for complex problems.
- Effective release management with zero impact to operational network.
- Improved network availability
- Improved Change management success rate
- Improved CSAT

2. Essential Role Related Knowledge, skills, certifications, and experience

Knowledge And Abilities

Excellent knowledge of communication standards and OSI/commercial protocols as follows:
Network Technologies - MPLS, IP, PPP/IP Dial, IS-IS, RIP, OSPF, BGP4, M-BGP, ISDN, SDH/SONET, ATM, Frame-relay, IPV6, VoIP, SIP, SS7, ISUP, L2VPN / VPLS, Multicast etc.
Hands on experience on UNIX platform. Good level of knowledge in scripting (PERL, EXPECT, TCL etc)

Expert level of knowledge and hands on troubleshooting experience on one or more than one of the following technologies:

•High end CISCO Routers,
•Voice (TDM,VoIP), NGN, Alcatel routers.
•GateKeeper, SIP
•Excellent Analytical and troubleshooting skills. Good understanding of Telecom Service providers Networks and Services
•Experience in vendor management role as a member of highest technical support team

Education, Qualifications, And Certifications

University degree or equivalent experience (Computer or Electronics or Telecommunications or Networking).

Experience

- Minimum of 7- 8 years technical support experience in any telecom platform / environment within the telecom or IT industry preferably in telecom service provider backbone network.
- Project management experience.
- In depth hands on technical knowledge and exposure to high end core network elements.

If you wish to apply for this opportunity, then kindly send across your updated profile mentioning for which position you are applying, with the below details;

Reason for Change:
Is Job Location (Gurgaon / NOIDA), Ok?
Current CTC:
Expected CTC:
Joining Time Required:

Thanks & Regards,

Anjali – IT Consultant
Brainsearch Consulting Firm - Your Recruitment Partner
E-Mail- anjali@brainsearchindia.com
Company URL- www.brainsearchindia.com
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Saturday, February 27, 2010

Urgent Required for Circle BSS O & M Head for a Telecom giant at Ranchi Patna India

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Urgent Required for Circle BSS O & M Head for a Telecom giant at Ranchi Patna India.

Urgent Required Perfomance Lead for a leading Telecom MNC in Mumbai .

Our Client is the trusted partner of service providers, enterprises and governments worldwide, providing end-to-end solutions that enable compelling communications services for people at work, at home and on the move.
In India with over 10,000 employees, engaged in operations, R&D, Sales and Marketing and customer support, spread across the country and supported by the most experienced global services team in the industry, Our Client is a local partner with global reach & is looking for Circle BSS O&M Head @ Ranchi.


Experience

Experience: 9 – 15 yrs exp
Qualification
B.Tech/BE

Reporting to


Circle Head

Job description in summary

Maintenance and expansion of BSS O & M activities

Detailed Job description
Technical Skills:-

• Analysis of Network Performance Reports for improvement of Network Quality.
• Operation and Maintenance of BSS network
• Planning for expansion of BSC and TCSM.
• Planning for expansion of addition TRx in existing sites as per requirement.
• Planning and execution for new sites and TCSM database creation.
• Interaction and Co Ordination with Care Team.
• Coordination with NLD-ILD/ OSP team for ensuring availability of transport and site power.
• Interaction and Co Ordination with BSS O&M, RF and Switch Team
• System Administration of EOSFLX Server
• GPRS Network Management
• System Upgrade and updation
• Overall BSCs and interface expansion.
• Operation & Maintenance of Transport Systems Planning for expansion of BSC and TCSM. (MSC part I have deleted)
• Optimisation of Radio Network for improvement of Quality and coverage. (It is being taken care by our performance team)
• Installation, Testing, Commissioning of 15 GHz and 7 GHz Microwave Radios of Siae,NEC,Ericsson make under various Turnkey Projects. (presently it is being handled by RELIANCE).
• Cost control on operation and maintenance expanses.
• Monitoring of alarm reports and accordingly to ensure the clearance of same on daily basis.
• Daily study of network outages report and to find out the route cause and permanent resolution of same.
• Timely execution of prevantive maintenance schedules.
• Ensure 99.9 % network availability by taking corrective and prevantive actions.
• Interaction with technical support team in NNOC for resolution of typical technical problems.
• Ensure critical spares availability in circle by doing proper follow up with local logistic and National warehouse Mumbai.


Planning Skills
• Anticipate and identify deviations and keep all participants and stakeholders informed.
• Identify, log, analyse and manage potential and actual issues and risks, taking corrective action by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact operations from quality and cost perspectives.
• Identify where and when management of issues and risks or accommodating altered requirements will involve extra time or extra resources and where efficiencies can be made.

Communication Skills

• Should be able to articulate and negotiate consensus with his team members on a final vision for efficient circle operations.
• Must be courteous in written and oral communication, and be able to get ideas across in a non-confrontational manner in one-to-one situations, small groups, and before large audiences.


Team Management Skills

• Will work directly with the team members or with their team leaders to estimate effort, plan activities and negotiate consensus among individual team members on their appointed tasks.
• Should have Vendor Management Skills
• Should be able to create and use Gantt charts, spreadsheets or other appropriate tools to manage people and tasks and keep up-to-date.
• Should be experienced in providing a team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognising strengths and providing challenges.

Candidate should be willing to relocate in Ranchi

Interested candidate can send your profile asap.

Please mention your current & expected CTC.

Incase you are not interested please refer someone from your rich contact.
Regards
Pankaj B Khanted
Genext Consultants
mail cv at :khanted.pankaj@gmail.com
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